2018 HOLIDAY SHIPPING NOTICES
In an effort to provide customers with the most accurate shipping information for the 2018 Holiday Season we've put together a guide with pertinent domestic (US), international and military shipping deadlines for delivery on or before December 25th.* In addition, our offices and shipping facility will be closed on the following dates:

  • Thanksgiving: November 21st, 2018 - November 25th, 2018
  • Christmas: December 22nd, 2018 - December 25th, 2018
  • New Years: December 28th, 2018 - January 1st, 2019

Please Note: Any orders placed during these closures will be processed the following calendar day, after our offices have reopened. This will impact priority and overnight package delivery dates.

LAST DAY TO SHIP: GROUND PRIORITY / 2ND DAY EXPRESS / OVERNIGHT
Domestic December 14th, 2018 December 20th, 2018 December 20th, 2018
International December 8th, 2018 December 8th, 2018 December 15th, 2018
APO / FPO November 11th, 2018 December 11th, 2018 December 18th, 2018

*These deadlines should be viewed as a guide, as we cannot guarantee package delivery dates and times. We ship via USPS and UPS, all shipping delivery issues should be directed to these partners.

 

DOMESTIC SHIPPING
Crazy Aaron's Thinking Putty® offers flat rate ground shipping ($5.99) to most US locations, as well as expedited shipping for an additional charge. We ship all orders within the contiguous US via USPS or UPS. US customers will receive tracking information once their package has shipped.

Orders shipped to APO/FPO, Alaska, Hawaii, US territories and PO boxes cannot be expedited and will be shipped via USPS Priority Mail.

 

EXPEDITED SHIPPING
Crazy Aaron's® does offer expedited shipping via UPS. You have the option of choosing overnight, 2nd or 3rd day shipping for an additional charge.

When purchasing expedited or overnight delivery on a Friday please take into consideration that there is no Saturday delivery. Your package will be delivered on Monday unless Monday is a Holiday.  If that is the case, the package will be delivered on Tuesday.

While we strive to provide the fastest shipping method, all shipping times are ultimately dependent on UPS. 

For more information on Expedited Shipping please visit our FAQs page.

 

INTERNATIONAL SHIPPING
Crazy Aaron's Thinking Putty ships worldwide! We offer international shipping to every country allowed by US law. We also have a growing network of online stores in countries around the world. These stores stock the product locally saving you time and the costs of international shipping. You can also find a physical store near you.

Shipping fees vary by location and weight, and you will have to begin the checkout process before the final cost can be calculated. Enter your shipping information on the checkout page and your shipping charge will be presented to you BEFORE you enter any payment information. 

If Puttyworld® hasn't shipped to your country before, you'll receive an email with the actual shipping charge before you are charged. Expedited International Shipping (typically 2-3 day shipping, barring any customs delays) is available by request.

International customers are responsible for paying taxes, fees, duties, or VAT charges at the time of delivery by their local courier.

 

RETURNS
We think you'll love Crazy Aaron's Thinking Putty. In fact, we're pretty sure once you get it into your hands, you'll never want to let go! However, if you find that it's not for you, we offer a no-questions-asked, 100% money-back guarantee on product purchased from Puttyworld.com. We just ask that you pay the return shipping.

This does not apply to Puttyworld eGift Cards. All Gift Cards are final purchase; no returns, refunds or exchanges accepted.

 

For more in-depth information or to ask additional shipping & returns questions please contact Customer Care at customercare@puttyworld.com or call toll free 866-578-2845