2019 HOLIDAY SHIPPING GUIDE

We’re taking the pain out of online shopping this holiday season with our handy shipping guide. Our normal shipping rates and Free Shipping promotions apply. Questions or concerns? Please email customercare@puttyworld.com

 

SHIPPING METHOD

CARRIER

LAST DAY TO SHIP

Ground

USPS & UPS

Dec. 13

3 Day Select

UPS

Dec. 19

2nd Day Air

UPS

Dec. 20

Next Day Air  (overnight)

UPS

Dec. 23


  • International Holiday Shipping
    • We recommend all international orders to be purchased on or before December 4th, 2019 for holiday delivery, with the exception of Canada and Mexico. Last international ship date for Canada and Mexico is December 13th, 2019.
  • Office Closures
    • Our offices will be closed on the following dates in observance of US national holidays, all orders (including expedited shipments) placed on these dates will ship the following business day.
      •  Thanksgiving - November 28th - November 29th, 2019
      • Christmas - December 24th - 25th, 2019
      • New Years - December 31st, 2019 - January 1st, 2020 
  • Important Disclosures
    • Crazy Aaron’s cannot be held responsible for late or lost deliveries. All deliveries are made using third party vendors (USPS and UPS) and these vendors should be contacted in the case of a late or lost package.
    • No delivery dates are guaranteed, unless otherwise noted. Dates are for estimated delivery before December 25. Actual delivery date may vary depending on origin, destination, acceptance date and time and other conditions, including customs delays. Some restrictions apply.
    • For Priority Mail Express shipments mailed December 22 through December 25, the money-back guarantee applies only if the shipment was not delivered or delivery was not attempted with 2 business days.

 

DOMESTIC SHIPPING
Crazy Aaron's Thinking Putty® offers flat rate ground shipping ($5.99) to most US locations, as well as expedited shipping for an additional charge. We ship all orders within the contiguous US via USPS or UPS. US customers will receive tracking information once their package has shipped.

Orders shipped to APO/FPO, Alaska, Hawaii, US territories and PO boxes cannot be expedited and will be shipped via USPS Priority Mail.

 

EXPEDITED SHIPPING
Crazy Aaron's® does offer expedited shipping via UPS. You have the option of choosing overnight, 2nd or 3rd day shipping for an additional charge.

When purchasing expedited or overnight delivery on a Friday please take into consideration that there is no Saturday delivery. Your package will be delivered on Monday unless Monday is a Holiday.  If that is the case, the package will be delivered on Tuesday.

While we strive to provide the fastest shipping method, all shipping times are ultimately dependent on UPS. 

For more information on Expedited Shipping please visit our FAQs page.

 

INTERNATIONAL SHIPPING
Crazy Aaron's Thinking Putty ships worldwide! We offer international shipping to every country allowed by US law. We also have a growing network of online stores in countries around the world. These stores stock the product locally saving you time and the costs of international shipping. You can also find a physical store near you.

Shipping fees vary by location and weight, and you will have to begin the checkout process before the final cost can be calculated. Enter your shipping information on the checkout page and your shipping charge will be presented to you BEFORE you enter any payment information. 

If Puttyworld® hasn't shipped to your country before, you'll receive an email with the actual shipping charge before you are charged. Expedited International Shipping (typically 2-3 day shipping, barring any customs delays) is available by request.

International customers are responsible for paying taxes, fees, duties, or VAT charges at the time of delivery by their local courier.

 

RETURNS
We think you'll love Crazy Aaron's Thinking Putty. In fact, we're pretty sure once you get it into your hands, you'll never want to let go! However, if you find that it's not for you, we offer a no-questions-asked, 100% money-back guarantee on product purchased from Puttyworld.com. We just ask that you pay the return shipping.

This does not apply to Puttyworld eGift Cards. All Gift Cards are final purchase; no returns, refunds or exchanges accepted.

 

For more in-depth information or to ask additional shipping & returns questions please contact Customer Care at customercare@puttyworld.com or call toll free 866-578-2845