Crazy Aaron's® FAQs

General Information

Contact Us

Is Crazy Aaron a real person?

Is Thinking Putty non-toxic?

How do you clean Thinking Putty out of clothes, fabric, and carpet?

What can you do with Thinking Putty?

Domestic Shipping

How much does your shipping cost?

Does Crazy Aaron’s ship outside the contiguous US and/or to PO boxes?

How do I track my order?

How long will it take for my order to ship?

Can I make changes to my shipping address after I place my order?

When will I be charged for my order?

How do I know if my order has shipped?

International Shipping

Does Crazy Aaron's ship Internationally?

How much does it cost to ship outside the US?

Should I expect to pay duties and taxes from my order?

How long will it take for my international order to ship?

Can I make changes to my address after I place my International order?

How do I track an International order?

Returns & Exchanges

100% money back guarantee

How do I return or exchange my order?

What if my order is damaged or defective?

Orders & Payments

What payment methods do you accept?

Can I change an order after it’s been placed?

Can I request an item be gift wrapped?

Will I be charged sales tax?

Gift Cards

Do you provide a physical gift card?

Where can I use my gift card?

How do I redeem my gift card?

Email Subscriptions

How do I sign-up for Puttyworld Emails?

How do I unsubscribe from Puttyworld emails?

Legal

Discounts & Promotions

Privacy Policy

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